Privacy Policy

At Khushi Travels, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and travel services. By using our platform, you consent to the practices described in this policy.

1 Information We Collect

2 How We Use Your Information

• To process bookings, confirm reservations, and manage your trips
• To communicate with you regarding your booking, updates, and notifications
• To process payments and issue receipts or refunds
• To improve our services, website experience, and customer support
• To send promotional offers, discounts, and newsletters (with your consent)
• To comply with legal obligations and prevent fraud

3 Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With payment processors, SMS/email service providers, and technology partners who assist in delivering our services.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5 Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features and functionality of the website.

We use cookies for: website analytics, remembering user preferences, improving site performance, and marketing purposes.

6 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and transaction records are retained for a minimum of 7 years as required under Indian tax and commercial laws.

7 Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Portability: Request transfer of your data in a structured, machine-readable format.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9 Changes to This Policy

Khushi Travels may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.